Matrix for mapping ICT roles in small and medium enterprises with TRIZ inventive principles based on redesign service types
Information and communications technology (ICT) has a high impact on Small and Medium Enterprises (SMEs) business. It enhances capacity for innovation and adds greater value to services in order to attract more customers and produce greater returns to the company. This paper aims to map the ICT role...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit UTM Press,
2015-02.
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| Subjects: | |
| Online Access: | Get fulltext |