Comparing shoppers' perception in image dimensions: a retail case study
In the highly competitive retail industry, an understanding on the perceptions of shoppers is important in attracting and retaining loyal customers. This study compares the shoppers' perceptions on various image dimensions using KSL City and Plaza Pelangi in Johor Bahru, Malaysia as case studie...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit UTM Press,
2015.
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| Subjects: | |
| Online Access: | Get fulltext |