Customer knowledge management in software development: a descriptive field survey

Customer Knowledge (CK) plays an important role in the production of high quality and innovative software products. However, there has been little comprehensive academic research on the 'enablers' of customer-specific knowledge. Therefore, study aims to analyze Customer Knowledge Managemen...

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Bibliographic Details
Main Authors: Khosravi, A. (Author), Hussin, A. R. C. (Author), Minaei-Bidgoli, B. (Author)
Format: Article
Language:English
Published: Asian Research Publishing Network, 2017.
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