The influence of intellectual capital and total quality management on coporate performance
Intellectual Capital (IC) is an intangible asset that leverages knowledge on each Total Quality Management (TQM) principle. TQM, a holistic approach, focuses on meeting customers' needs and expectation through the involvement of all individuals and organisational function for continuous improve...
Main Author: | |
---|---|
Format: | Thesis |
Published: |
2016-06.
|
Subjects: | |
Online Access: | Get fulltext |