Improvement of attendance management system at a telecommunication operation centre in Malaysia

This paper attempts to propose an improvement of the attendance management tool's evaluation to track employees key-performance-indicators (KPI) at a telecommunication operation centre in Malaysia. The study revealed the primary cause for verification and assessment of attendance records and me...

Full description

Bibliographic Details
Main Authors: Borhanuddin, Nooramirah Najwa (Author), Mohammad, Roslina (Author), A. Kadir, Zuritah (Author)
Format: Article
Language:English
Published: Universiti Teknologi Malaysia, 2019-12.
Subjects:
Online Access:Get fulltext