Capacity planning with demand uncertainty for outpatient clinics

In this study, we develop a capacity planning model to determine the required number of physicians for an outpatient system with patient reentry. First-visit (FV) patients are assumed to arrive randomly to the system. After their first appointment, the FV patient may require additional appointments,...

Full description

Bibliographic Details
Main Authors: Nguyen, Thu Ba T. (Author), Sivakumar, Appa Iyer (Author), Graves, Stephen C. (Author)
Other Authors: Sloan School of Management (Contributor)
Format: Article
Language:English
Published: Elsevier BV, 2019-10-03T18:06:51Z.
Subjects:
Online Access:Get fulltext