The Promises and Pitfalls of 311 Data

Local governments operate 311 service request lines across the United States, and the publicly available data from these lines provide a continuously measured, geographically fine-grained, and non-self-reported measure of citizens' interactions with government. It seems a promising measure of n...

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Bibliographic Details
Main Authors: White, Ariel R. (Author), Trump, Kris-Stella (Author)
Other Authors: Massachusetts Institute of Technology. Department of Political Science (Contributor)
Format: Article
Language:English
Published: SAGE Publications, 2020-11-20T23:07:18Z.
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