Big Data-Driven Marketing: How Machine Learning Outperforms Marketers' Gut-Feeling

This paper shows how big data can be experimentally used at large scale for marketing purposes at a mobile network operator. We present results from a large-scale experiment in a MNO in Asia where we use machine learning to segment customers for text-based marketing. This leads to conversion rates f...

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Bibliographic Details
Main Authors: Sundsøy, Pål (Author), Bjelland, Johannes (Author), Iqbal, Asif M. (Author), Pentland, Alex Paul (Contributor), de Montjoye, Yves-Alexandre (Contributor)
Other Authors: Massachusetts Institute of Technology. Media Laboratory (Contributor)
Format: Article
Language:English
Published: Springer-Verlag Berlin Heidelberg, 2014-12-23T16:13:04Z.
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