Big Data-Driven Marketing: How Machine Learning Outperforms Marketers' Gut-Feeling
This paper shows how big data can be experimentally used at large scale for marketing purposes at a mobile network operator. We present results from a large-scale experiment in a MNO in Asia where we use machine learning to segment customers for text-based marketing. This leads to conversion rates f...
Main Authors: | Sundsøy, Pål (Author), Bjelland, Johannes (Author), Iqbal, Asif M. (Author), Pentland, Alex Paul (Contributor), de Montjoye, Yves-Alexandre (Contributor) |
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Other Authors: | Massachusetts Institute of Technology. Media Laboratory (Contributor) |
Format: | Article |
Language: | English |
Published: |
Springer-Verlag Berlin Heidelberg,
2014-12-23T16:13:04Z.
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Subjects: | |
Online Access: | Get fulltext |
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