Perceived service quality, repeat use of healthcare services and inpatient satisfaction in emerging economy: Empirical evidences from India

Yes === Purpose: The chief objective of the study is to understand that how different demographic variables and repeated availing of service from the same doctor or same hospital shapes the overall perception of healthcare service quality and satisfaction among inpatients admitted in private hospita...

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Bibliographic Details
Main Authors: Trivedi, Rohitkumar, Jagani, K.
Language:en
Published: 2018
Subjects:
Online Access:http://hdl.handle.net/10454/16146