Consumer Adoption of Self-Service Technologies in the Context of the Jordanian Banking Industry: Examining the Moderating Role of Channel Types

Yes === This study aimed to examine the key factors predicting Jordanian consumers’ intentions and usage of three types of self-service banking technologies. This study also sought to test if the impacts of these main predictors could be moderated by channel type. This study proposed a conceptual...

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Bibliographic Details
Main Authors: Baabdullah, A.M., Rana, Nripendra P., Alalwan, A.A., Islam, R., Patil, P., Dwivedi, Y.K.
Language:en
Published: 2019
Subjects:
Online Access:http://hdl.handle.net/10454/17469