Examining the success of the online public grievance redressal systems: an extension of the IS success model

Yes === The purpose of this article is to examine the success of the online public grievance redressal system from the perspective of the citizens of India. The empirical outcomes provided the positive significant connections between all 13 hypothesized relationships among the seven constructs. The...

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Bibliographic Details
Main Authors: Rana, Nripendra P., Dwivedi, Y.K., Williams, M.D., Lal, B.
Language:en
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/10454/18049