How `Ready' are customers for Mass-customisation? An exploratory study

No === This paper examines the concept of mass customisation from the point of view of the customer. Although the theory of mass customisation has received considerable attention in recent years, the emphasis has been on identifying and classifying the ways in which mass customisation can be impleme...

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Bibliographic Details
Main Authors: Whitelock, Jeryl M., Bardakci, A.
Language:en
Published: 2009
Subjects:
UK
Online Access:http://hdl.handle.net/10454/4055