An operations management perspective of knowledge management: towards a knowledge management assessment and improvement tool.
This thesis describes the development of a Knowledge Management (KM) Assessment tool for the Operational level of the organisation. Its main focus is to help organisations to identify the KM activities and mechanisms that they could improve in order to improve their operational efficiency. Curren...
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| Language: | en |
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University of Bradford
2013
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| Online Access: | http://hdl.handle.net/10454/5709 |