Aviation maintenance in multicultural settings : the challenges of cultural tolerance and of employees' maintenance resource management/human factors (MRM/HF) awareness
This thesis deals with two major issues, the first is the multicultural nature of many Aircraft Maintenance Technicians (AMTs) teams and the way in which cross-cultural communication and/or barriers to communication might affect teams' performance; and the second is the practice of Maintenance...
| Main Author: | |
|---|---|
| Other Authors: | |
| Language: | en |
| Published: |
Cranfield University
2009
|
| Online Access: | http://hdl.handle.net/1826/4000 |