Exploring the Congruency Between Student Satisfaction and Institutional Effectiveness in Higher Education

Because of the increasing emphasis on the accountability of higher education, constituents of the academy have searched for reliable and valid measures of institutional effectiveness. One measure of institutional effectiveness, gaining in popularity with accountability proponents, has been the asses...

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Bibliographic Details
Main Author: Franklin, Kathryn K.
Format: Others
Published: Digital Commons @ East Tennessee State University 1996
Subjects:
Online Access:https://dc.etsu.edu/etd/2679
https://dc.etsu.edu/cgi/viewcontent.cgi?article=4070&context=etd