Blending Phone Contacts and Site Visits to Promote Rural Outreach Services: A Randomized Controlled Trial to Assess Usage
Objective: The East Tennessee State University Quillen College of Medicine Library (ETSUQCOML) wanted to determine if the introduction of phone calls to an existing outreach visit increased the usage of the ETSUQCOML’s services. Methods: Eight hospitals and sixteen clinics were chosen to participate...
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Digital Commons @ East Tennessee State University
2009
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| Online Access: | https://dc.etsu.edu/etsu-works/8750 |