Looking Back to Leap Forward: The Potential for E-Mediation at Work
In this chapter, we provide an overview of the broad field of Online Dispute Resolution (ODR) so that we can set the stage for a more nuanced discussion of how e-mediation might contribute to dispute resolution mechanisms in the workplace. We discuss the context in which e-mediation has developed an...
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Digital Commons @ East Tennessee State University
2016
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| Online Access: | https://dc.etsu.edu/etsu-works/8303 https://doi.org/10.1007/978-3-319-42842-0_13 |