Assessing the Implementation of a Non-profit Organizational Change Initiative Using Kotter’s (1995) 8 Step Change Model.
Increased emphasis on process improvements in all organizations challenges leaders to institute change. Using a case study approach, the current research examined an organizational change initiative embarked on by the leadership of a local non-profit organization to obtain improvement in service del...
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Digital Commons @ East Tennessee State University
2011
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| Online Access: | https://dc.etsu.edu/honors/10 https://dc.etsu.edu/cgi/viewcontent.cgi?article=1014&context=honors |