The manipulation of user expectancies: effects on reliance, compliance, and trust using an automated system
As automated technologies continue to advance, they will be perceived more as collaborative team members and less as simply helpful machines. Expectations of the likely performance of others play an important role in how their actual performance is judged (Stephan, 1985). Although user expectation...
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Georgia Institute of Technology
2008
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| Online Access: | http://hdl.handle.net/1853/22633 |