Modeling Public Satisfaction with School Quality: A Test of the American Customer Satisfaction Index Model
Within the education literature, satisfaction with the quality of public schools has received very little scholarly attention. Conversely, in the public administration literature, citizen satisfaction with public services has been studied since the late 1970s and in the past decade, models based on...
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| Format: | Others |
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ScholarWorks @ Georgia State University
2015
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| Online Access: | http://scholarworks.gsu.edu/eps_diss/117 http://scholarworks.gsu.edu/cgi/viewcontent.cgi?article=1135&context=eps_diss |