Design of electronic word-of-mouth systems pays : effects of layout of online product review webpages on consumer purchase behavior
To make informed buying decisions, online consumers increasingly turn to online product review systems, or electronic word-of-mouth systems (EWOMSs). Previous studies suggest that EWOMS designs can determine consumer behavior. Even some tiny changes, such as background color or picture, can greatly...
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Language: | English |
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The University of Hong Kong (Pokfulam, Hong Kong)
2015
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Online Access: | http://hdl.handle.net/10722/208578 |