Design of electronic word-of-mouth systems pays : effects of layout of online product review webpages on consumer purchase behavior

To make informed buying decisions, online consumers increasingly turn to online product review systems, or electronic word-of-mouth systems (EWOMSs). Previous studies suggest that EWOMS designs can determine consumer behavior. Even some tiny changes, such as background color or picture, can greatly...

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Bibliographic Details
Main Authors: Qu, Lianzhuang, 曲连壮
Language:English
Published: The University of Hong Kong (Pokfulam, Hong Kong) 2015
Subjects:
Online Access:http://hdl.handle.net/10722/208578