A satisfa????o da clientela pessoas f??sicas com a oferta ampliada de atendimento disponibilizada pelos bancos m??ltiplos de varejo do Brasil

A satisfa????o da clientela pessoas f??sicas com a oferta ampliada de atendimento disponibilizada pelos bancos m??ltiplos de varejo do Brasil

Made available in DSpace on 2015-12-03T18:33:02Z (GMT). No. of bitstreams: 1 Luiz_Satoru_Ishiyama.pdf: 978971 bytes, checksum: 3ae9701751db61fdf3d1ab353a6e9d42 (MD5) Previous issue date: 2006-01-13 === The focus of the research carried out in this essay is the satisfaction of individuals with the...

Full description

Bibliographic Details
Main Author: Ishiyama, Luiz Satoru
Other Authors: Garcia, Mauro Neves
Format: Others
Language:Portuguese
Published: FECAP - Faculdade Escola de Com??rcio ??lvares Penteado 2015
Subjects:
Marketing de servi??os
Satisfa????o do consumidor
Bancos - Servi??os ao cliente
Banks and banking
Consumer satisfaction
Customer services
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS
Online Access:http://132.0.0.61:8080/tede/handle/tede/341

Internet

http://132.0.0.61:8080/tede/handle/tede/341

Similar Items