Qualidade em ambiente de burocracia: o caso da Justiça Federal do Estado do Amazonas

Made available in DSpace on 2009-11-18T19:01:29Z (GMT). No. of bitstreams: 1 Ferreti.PDF: 284659 bytes, checksum: 21be33a15d1bfa3adbb900aaeb3a7eb7 (MD5) Previous issue date: 2001 === The necessity to be efficient and effective has long shifted from the private to the public sector. New philosoph...

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Bibliographic Details
Main Author: Costa, José Roberto Pimenta Ferreti da
Other Authors: Araújo, Luís Cesar G. de
Language:Portuguese
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10438/4003