Análise de relevância de elementos de custo em manutenção e suporte de sistemas ERP nas IFES: uma abordagem baseada em TCO e ITIL

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Bibliographic Details
Main Author: Corrêa, Sergio Luis Lima
Other Authors: Méxas, Mirian Picinini
Language:Portuguese
Published: Universidade Federal Fluminense 2018
Subjects:
Online Access:https://repositorio.ufjf.br/jspui/handle/ufjf/6985