Relacionamento de clientes: proposição de um modelo para empresas de serviços com base no CRM

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Bibliographic Details
Main Author: GALVÃO, Marcella Brito
Other Authors: MEDEIROS, Denise Dumke de
Language:br
Published: Universidade Federal de Pernambuco 2017
Subjects:
Online Access:https://repositorio.ufpe.br/handle/123456789/18965