Fatores da satisfa??o e fidelidade de clientes na hotelaria: um estudo sobre a percep??o dos gestores de hot?is
Made available in DSpace on 2014-12-17T14:52:49Z (GMT). No. of bitstreams: 1 AdrianaCavalcante de Farias_DISSERT.pdf: 1085710 bytes, checksum: f0d483558257ce642f9c19d33ba70b2b (MD5) Previous issue date: 2010-11-04 === This Master of Science Thesis deals with the perception of hotels managers about...
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| Format: | Others |
| Language: | Portuguese |
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Universidade Federal do Rio Grande do Norte
2014
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| Online Access: | http://repositorio.ufrn.br:8080/jspui/handle/123456789/14944 |