Medi??o de satisfa??o e fidelidade do cliente :um estudo com pacientes de cl?nica particular

Medi??o de satisfa??o e fidelidade do cliente :um estudo com pacientes de cl?nica particular

Made available in DSpace on 2014-12-17T14:52:58Z (GMT). No. of bitstreams: 1 TamaraOS.pdf: 1049856 bytes, checksum: 9700dbe6e8dc2bd4fcf9d5bbdb0d90e8 (MD5) Previous issue date: 2006-05-19 === Conselho Nacional de Desenvolvimento Cient?fico e Tecnol?gico === This Thesis deals with a study on custome...

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Bibliographic Details
Main Author: Souza, Tamara Oliveira
Other Authors: CPF:00907736750
Format: Others
Language:Portuguese
Published: Universidade Federal do Rio Grande do Norte 2014
Subjects:
Qualidade
Satisfa??o do cliente
Sa?de
Quality
Customer satisfaction
Health
CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO
Online Access:http://repositorio.ufrn.br:8080/jspui/handle/123456789/14994

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http://repositorio.ufrn.br:8080/jspui/handle/123456789/14994

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