Avaliação da efetividade do sítio da receita federal na internet: um referencial para práticas de e-gov
T his dissertation introduces the topic e-Gov, its introduction as public policy in Brazil and use as an instrument for interaction with citizens. With theoretical studies on electronic government and key points for the evaluation of government websites and portals, this work aimed to evaluate the e...
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| Format: | Others |
| Language: | Portuguese |
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Universidade Federal de Santa Maria
2017
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| Online Access: | http://repositorio.ufsm.br/handle/1/4627 |