UMA ABORDAGEM INTEGRADA ENTRE QFD E GESTÃO POR PROCESSOS NA OFERTA DE BOLSAS E SELEÇÃO DO PROUNI

This research has as a proposal to develop an administrative model to back the process of granting scholarships and the choice for the ProUni - A Program which suggests a University access for everybody. To qualify for the program several steps must be followed, taking into consideration the wishes...

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Bibliographic Details
Main Author: Mattos, Nei Carlos Moraes de
Other Authors: Rosa, Leandro Cantorski da
Format: Others
Language:Portuguese
Published: Universidade Federal de Santa Maria 2008
Subjects:
QFD
Online Access:http://repositorio.ufsm.br/handle/1/8070