UMA ABORDAGEM INTEGRADA ENTRE QFD E GESTÃO POR PROCESSOS NA OFERTA DE BOLSAS E SELEÇÃO DO PROUNI
This research has as a proposal to develop an administrative model to back the process of granting scholarships and the choice for the ProUni - A Program which suggests a University access for everybody. To qualify for the program several steps must be followed, taking into consideration the wishes...
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Format: | Others |
Language: | Portuguese |
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Universidade Federal de Santa Maria
2008
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Online Access: | http://repositorio.ufsm.br/handle/1/8070 |