METODOLOGIA DE GERENCIAMENTO DO PROCESSO DE SERVIÇOS EM MICRO E PEQUENAS EMPRESAS DA REGIÃO CENTRAL DO RIO GRANDE DO SUL BR

The present study presents a model to management process of services in micro and small companies - MPEs, of the central area of Rio Grande do Sul. MPEs, object of this study, were in number of forty three (43) active companies in section services,that were part of the Program of Business Extension,...

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Bibliographic Details
Main Author: Tronco, Catia Regina
Other Authors: Godoy, Leoni Pentiado
Format: Others
Language:Portuguese
Published: Universidade Federal de Santa Maria 2006
Subjects:
Online Access:http://repositorio.ufsm.br/handle/1/8113