BALANCED SCORECARD COMO SISTEMÁTICA DE GESTÃO EM BUSCA DA MELHORIA CONTÍNUA DA QUALIDADE ORGANIZACIONAL

The managerial decisions, inside of the context of global economy have been strongly marked by the imminent need of search and application of new techniques and tools of administrative administration. In that sense, Balanced Scorecard - BSC initially created as an evaluation system and organizationa...

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Bibliographic Details
Main Author: Boligon, Juliana Andréia Rüdell
Other Authors: Godoy, Leoni Pentiado
Format: Others
Language:Portuguese
Published: Universidade Federal de Santa Maria 2017
Subjects:
BSC
Online Access:http://repositorio.ufsm.br/handle/1/8118