O papel da qualidade percebida na lealdade dos clientes de serviços de consultoria e assessoria prestados por empresas contábeis
Made available in DSpace on 2016-03-15T19:32:36Z (GMT). No. of bitstreams: 1 Wesley Abra de Assis.pdf: 883117 bytes, checksum: 158a2f470ea6fd34e0a9bd6a2d4e65a0 (MD5) Previous issue date: 2013-02-20 === Business strategy based on loyalty with objectives of high levels of customer retention is widel...
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Format: | Others |
Language: | Portuguese |
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Universidade Presbiteriana Mackenzie
2016
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Online Access: | http://tede.mackenzie.br/jspui/handle/tede/902 |