Teleoperadores de call center de uma empresa de comunica??o em Porto Alegre : um estudo sociol?gico
Made available in DSpace on 2015-04-14T14:46:11Z (GMT). No. of bitstreams: 1 443580.pdf: 1645783 bytes, checksum: 323f92c1405d1f1727222cfd05c81078 (MD5) Previous issue date: 2012-08-31 === The goal of this dissertation is to understand the context of work in organizations that use the system Call...
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| Format: | Others |
| Language: | Portuguese |
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Pontif?cia Universidade Cat?lica do Rio Grande do Sul
2015
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| Online Access: | http://tede2.pucrs.br/tede2/handle/tede/4711 |