A influ?ncia da presen?a dos outros clientes nas inten??es de recompra e de boca a boca positivo no ambiente de servi?o

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Bibliographic Details
Main Author: Araujo, Cl?cio Falc?o
Other Authors: Espartel, L?lis Balestrin
Format: Others
Language:Portuguese
Published: Pontif?cia Universidade Cat?lica do Rio Grande do Sul 2015
Subjects:
Online Access:http://tede2.pucrs.br/tede2/handle/tede/5673