Participa??o do cliente, valor econ?mico, conveni?ncia e qualidade do servi?o como antecedentes da satisfa??o do cliente em servi?os financeiros
Made available in DSpace on 2015-04-14T14:52:34Z (GMT). No. of bitstreams: 1 458995.pdf: 1659349 bytes, checksum: 7297b4deaf81d5bfc2f67ccf3a9f302f (MD5) Previous issue date: 2014-03-31 === Reaching customer satisfaction through service delivery is considered a critical way source for companies to...
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| Format: | Others |
| Language: | Portuguese |
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Pontif?cia Universidade Cat?lica do Rio Grande do Sul
2015
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| Online Access: | http://tede2.pucrs.br/tede2/handle/tede/5678 |