Serviços ao cliente e marketing de relacionamento: um estudo nos mini-mercados de Passo Fundo - RS
Made available in DSpace on 2013-08-07T18:40:31Z (GMT). No. of bitstreams: 1 000396369-Texto+Completo-0.pdf: 764245 bytes, checksum: df6cb24d892ceb8542b95f30ac87aac5 (MD5) Previous issue date: 2007 === Over the last two decades, mainly, factors such as technological evolution, market opening, econ...
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| Language: | Portuguese |
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Pontifícia Universidade Católica do Rio Grande do Sul
2013
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| Online Access: | http://hdl.handle.net/10923/1107 |