Graduate perceptions of customer service in institutions of higher learning
Doctor of Education === Department of Educational Leadership === W. Franklin Spikes === The purpose of this basic interpretative qualitative study was to discover and understand graduates’ perceptions of customer service from their chosen college or university. How graduates perceive customer servic...
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| Language: | en_US |
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Kansas State University
2011
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| Online Access: | http://hdl.handle.net/2097/8448 |