Becoming a learning organization for the members of Servus Credit Union

This organizational leadership thesis explored how becoming a learning organization could support Servus Credit Union's increased focus on sales to enhance the customer experience and adhered to the Royal Roads University Research Ethics Policy. An appreciative stance was applied within an acti...

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Bibliographic Details
Main Author: Tomkins, Kevin
Other Authors: Nasmyth, Guy
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/10170/700