A proposal for improving the meal provisioning process at Canadian Airlines

Catering flights is an important part of an airline's operations. The meal service has a critical impact on customer service quality and represents significant costs. Unfortunately, due to high passenger load variability and minimum production lead-time requirements, it is difficult to get t...

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Bibliographic Details
Main Author: Morency, Vincent
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/2429/10310