A comparison of consumer-administered and staff-administered client statisfaction surveys in mental health
Consumer participation has become an increasingly important concept within the field,of mental health. A study by Polowczyk et al. (1993) suggests that involving consumers as surveyors in satisfaction studies may help improve research validity by minimizing socially desirable or acquiescent respo...
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| Language: | English |
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2009
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| Online Access: | http://hdl.handle.net/2429/3797 |