Pharmacist-client communication : a study of quality and client satisfaction
OBJECTIVE OF STUDY: The objective of the study was to examine the quality of interactions occurring between pharmacists and clients, the facilitators and barriers shaping the way pharmacists communicate with clients, and the use of client satisfaction ratings as an outcome measure for pharmacist-...
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| Language: | English |
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2009
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| Online Access: | http://hdl.handle.net/2429/9557 |