Calling for resistance: The political economy of Indian and Canadian call centre industries
Call centres have in the last three decades come to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. From telemarketing to tele-health services, to credit card assistance, and even emergency response systems, cal...
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| Language: | en en |
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2011
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| Online Access: | http://hdl.handle.net/1974/6655 |