An Exploratory Study of the Relationship between Defensive and Supportive Talk, Verbal Aggressiveness and Communication Climate
Significant research has investigated Jack Gibb’s model of defensive and supportive communication, but little has explored the influence of the type of talk -- defensive or supportive -- on perceptions of communication climate and the role that verbal aggressiveness may play in influencing both the...
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| Language: | en |
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2012
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| Online Access: | http://hdl.handle.net/10393/20549 |