Measuring the impact of process models on achieving a common understanding of a process : a case study
Many uses of process models have been suggested in the literature, such as process models can help in understanding a process or they can be used as a baseline for process improvement. However, there are few quantitative studies that have validated these uses. In this thesis, we describe one use of...
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| Format: | Others |
| Language: | en |
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McGill University
1997
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| Online Access: | http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=20236 |