Characterising the Quality of Online Task-Based Application Tutorials

End-user authored tutorials are increasingly becoming the norm for assisting users with learning software applications, but little is known about the quality of these tutorials. Using metrics derived from previous work, I characterize the quality of text- and image-based Photoshop tutorials availabl...

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Bibliographic Details
Main Author: Lount, Matthew
Other Authors: Bunt, Andrea (Computer Science)
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/1993/22059