A methodology for design of a customer service system in a manufacturing organization

A methodology for design of a customer service system in a manufacturing organization

Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1996. === Includes bibliographical references (p. 87-88). === by Brereton E. Bissell. === M.S.

Bibliographic Details
Main Author: Bissell, Brereton E. (Brereton Edward)
Other Authors: A. Balakrishnan, J.G. Kassakian.
Format: Others
Language:English
Published: Massachusetts Institute of Technology 2005
Subjects:
Sloan School of Management
Online Access:http://hdl.handle.net/1721.1/10881

Internet

http://hdl.handle.net/1721.1/10881

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