Crossfunctional coordination and control : influencing employee behavior and process outcomes through organization design in the airline industry

Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 1995. === Includes bibliographical references (p. 245-255). === by Jody Hoffer Gittell. === Ph.D.

Bibliographic Details
Main Author: Gittell, Jody Hoffer
Other Authors: Thomas A. Kochan.
Format: Others
Language:English
Published: Massachusetts Institute of Technology 2005
Subjects:
Online Access:http://hdl.handle.net/1721.1/11074