Customer satisfaction--a competitive edge in the apparel industry
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1994. === Includes bibliographical references (leaves 86-87). === by Laurent Bossard and Anne-Claire Monod. === M.S.
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| Format: | Others |
| Language: | English |
| Published: |
Massachusetts Institute of Technology
2005
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| Online Access: | http://hdl.handle.net/1721.1/12302 |