The influence of organizational hierarchy and departmental structure on communication : the case of Kaplan and Norton's Balanced scorecard in a matrix organization

Thesis (S.M. in System Design and Management)--Massachusetts Institute of Technology, Engineering Systems Division, 2010. === Cataloged from PDF version of thesis. === Includes bibliographical references (p. 80-81). === A large business requires efficient and effective internal communication among e...

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Bibliographic Details
Main Authors: Kopp, James Clayton, Kaplan, Robert S
Other Authors: Christopher L. Magee.
Format: Others
Language:English
Published: Massachusetts Institute of Technology 2010
Subjects:
Online Access:http://hdl.handle.net/1721.1/59254